Extended Stay America Houston - Galleria - Westheimer

4701 Westheimer Rd, Houston, TX, United States, 77027show map
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2Guests1room
Highlights
6
GoodBased on  47 reviews
Overview

The 3-star Extended Stay America Houston - Galleria - Westheimer is set about 27 km from iT\'Z Houston . The hotel opened its doors in 1999 and was remodeled in 2006.

The property is about 10 minutes' walk of The Galleria. Guests can get to Houston city center, which is 8 km away.

A memorial park and a tower are set within walking distance.

It will take a 30-minute drive to get to William P Hobby airport.

Rooms

Extended Stay America Houston - Galleria - Westheimer offers non-smoking rooms with complimentary Wi-Fi, individual climate control, TV with satellite channels, a safe and a sofa as well as a microwave, a freezer and a stove. Guests will enjoy a bathtub, a shower and a hairdryer provided in the bathrooms.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant. Grotto Ristorante and Sullivan's Steakhouse offer an assortment of dishes within 100 meters of the property.

Services

Guests will make use of free self parking, a safety deposit box and an elevator as well as find a business centre and a conference room useful for work.

Relax

Leisure facilities in Extended Stay America Houston - Galleria - Westheimer include an indoor swimming pool, a tennis court and a golf course.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   110.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Fitness/ Gym

Exercise gym

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa & wellness centre

Sports & Fitness

  • Exercise gym

Services

  • Laundry

Dining

  • Breakfast
  • Restaurant
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre

Room features

  • Air conditioning
  • Heating
  • Mini-bar

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Highland VillageHighland Village3000 ft
TiltTilt1400 ft
Luna de 527 GalleriesLuna de 527 Galleries1400 ft
Nevada Gold and Casinos IncNevada Gold and Casinos Inc2300 ft
Water Wall Water Wall 2500 ft2800 Post Oak Blvd near the Galleria
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Grotto RistoranteGrotto Ristorante300 ft4715 Westheimer Rd
LE Peep RestaurantLE Peep Restaurant300 ft4702 Westheimer Rd
Sullivan's Steakhouse-Steaks, Martini's & JazzSullivan's Steakhouse-Steaks, Martini's & Jazz400 ft4608 Westheimer Rd
Omaha SteakhouseOmaha Steakhouse900 ft2400 West Loop S
The Cheesecake FactoryThe Cheesecake Factory1700 ft5015 Westheimer Rd
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Palace LanesPalace Lanes2.5 mi
Tropicana Bowling Ctr IncTropicana Bowling Ctr Inc2.5 mi
Vans Skate ParkVans Skate Park3.0 mi
Bayou Bend Collection and GrdnsBayou Bend Collection and Grdns2.4 mi
RienziRienzi2.6 mi
Houston Parks Board IncHouston Parks Board Inc2.3 mi
Southside Park Club HouseSouthside Park Club House2.4 mi
Bradford School of BusinessBradford School of Business4300 ft
Allegro Travel IncAllegro Travel Inc1.0 mi
Beer Can HouseBeer Can House2.7 mi222 Malone St
The Menil CollectionThe Menil Collection3.5 mi1533 sul Ross St
Rothko Chapel Rothko Chapel 3.6 mi1409 sul Ross St
Museum of Printing HistoryMuseum of Printing History3.7 mi1324 W Clay St
Houston Maritime MuseumHouston Maritime Museum3.7 mi2204 Dorrington St
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Getting around
Airports
William P Hobby (HOU)12.7 mi
West Houston (IWS)14.0 mi
Train
Dryden/TMC Station4.0 mi
Underground
Metro Bus Yard8.6 mi
Bus
Bus stop400 ft
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Reviews
6.0
GoodBased on  47  reviews
  • 7.0
    Very good

    The front staff was excellent and very sweet.

    No pool, and the air conditioning didn't work well.

  • 5.0
    Guest rating

    The location

    The first room we were sent to wasnt prepared for us and seemed as if someone just checked out. There were things everywhere. And the second room they assigned us after the first incident smelled like urine.

  • 2.8
    Guest rating

    Norhing

    - Unhelpful staff: I came from an overseas trip, asked for some water and was told the hotel didn't have bottled water. He didn't offer any other solution. I had to wait for an employee to take some boxes out with the suitcase cart, while the other cart was being used by anot her guest, parked in the corridor, before I could take my bags upstairs. - Smelly room: my room was smelly and dirty. The chair was so dirty I didn't even dare sitting on it. - Run down: facilities look dated and run down. Bathroom had a stained toilet seat, bathtub and sink. - I decided to check out earlier than booked because of these issues. The employee at the front desk stated I could not check out at that time. I could leave the hotel whenever I wanted but he could not check me out. He gave me no proof of checking out. This is an absurd! Anytime you check out from any hotel I'm used to getting a final statement of account. I've never seen this procedure before in my life. Simply ridiculous. The staff had to call the manager who initially was rude, stating that she was off duty and could do nothing to help over the phone. - Horrible experience. I'll never stay at another Extended Stay America based on this. I moved to a Marriott for the rest of my stay and that was a world of difference.

  • 6.6
    Good

    Location

    very poor breakfast.. no room service

  • 9.2
    Superb

    daily cleaning

  • 2.4
    Guest rating

    Garbage. No A/C. Beyond Filthy. Makeup on Sheets the Smelled (Hotel Attempted to Reuse Sheets). Sweated All Night. Nightmare. Filthy disgusting place.

    Garbage. No A/C. Sweated All night. Beyond Filthy. Makeup on Sheets that Smelled (Hotel Attempted to Reuse Sheets). Nightmare. Filthy disgusting place.

  • 6.6
    Good

    The staff were very helpful; check-in was easy. THe location was very close to the conference I attended so it was very convenient and the price was reasonable. It also had free wi-fi which is always a plus. The rooms were very basic with no frills but then again, I wasn't paying for frills. It suited my purpose of having an inexpensive place to stay while attending a conference that I had to pay for personally. (Non-business related)

  • 7.8
    Fabulous

    BREAKFAST

  • 5.0
    Guest rating

    Proximity to Galleria and the ratei

    Breakfast

  • 6.6
    Good

    Location very ideal for shopping and close to all the places l needed to go to. Almost everything needed to have a convenient stay was nearby.

    The carpets need to be changed and they should put more bathing soap in the bathroom. Since also there is a kitchen,it should be stocked with necessary utensils.

  • 7.4
    Very good

    The location is very gd. CVS is just 2min away and it is 24hrs open. many restaurants nearby and the galleria mall is 6min away. Room is relatively big. Microwave is handy.

    Breakfast term is misleading as it just coffee and if you are lucky, you will get a cupcake. House keeping is bad on the sense it is not done unless you keep reminding them for two three days. I had two rooms for about 4 weeks with room housekeeping done twice only.

  • 8.2
    Fabulous

    I had 6 large bags to the airport which I had to convey with the luggage carrier myself from the room. Assistance would be of help cos I had 2 young children. Also no late check out. Had to pay for an extra day cos my flight wasn't till 10pm. Not good at all

  • 7.4
    Very good

    The wifi was easy to get. Nothing else

    Dirty towels. Sticky floor. Very noisy refrigerator. No hangers. Breakfast?

  • 7.8
    Fabulous

    Got charged twice. Dominoes pizza did too.

  • 4.2
    Guest rating

    - Nothing !

    - disrespectful staff - left out to dry last with no room last minute ! - no alternative or compensation given

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Highlights
6
GoodBased on  47 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
William P Hobby (HOU)12.7 mi
West Houston (IWS)14.0 mi
Train
Dryden/TMC Station4.0 mi
Underground
Metro Bus Yard8.6 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room